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Customer Service: Books

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Here are some books about customer service:

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Fundamentals of Selling: Customers for Life through Service
By Charles Futrell

McGraw-Hill Education
Released: March 5th, 2013
Hardcover (672 pages)

Fundamentals of Selling: Customers for Life through Service
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Description:
Fundamentals of Selling: Customers for Life through Service
  • Manufacturer: McGraw-Hill Education
  • Brand: McGraw-Hill Education
  • ISBN: 0077861019
  • EAN: 9780077861018
  • PartNumber: Illustrated
Details:
  • Hardcover
  • Edition: 13
  • Number of Pages: 672
  • Author: Charles Futrell
  • Publication Date: March 5th, 2013
  • Release Date: March 5th, 2013
Physical Description:
  • Size: 10.2 Inches by 8.6 Inches by 1.2 Inches
  • Weight: 2.96962666914 Pounds
Features:
  • Fundamentals of Selling, 13e trains readers on a detailed, yet broad, step-by-step selling process that is universal in nature. Numerous sales personnel in the industry today have commented on how this market-leading textbook reflects what they do on sales calls with prospects and customers.
  • The goal of Fundamentals of Selling has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and show how the steps within the selling process interact with one another.
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eCommerce Best Practices - How to market, sell, and service customers with internet technologies
By Thomas M McFadyen

McFadyen Solutions
Released: April 11th, 2008
Paperback (366 pages)

eCommerce Best Practices - How to market, sell, and service customers with internet technologies
List Price: $34.95*
Lowest Used Price: $1.98*
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Description:
eCommerce Best Practices - How to market, sell, and service customers with internet technologies
  • Manufacturer: McFadyen Solutions
  • ISBN: 0981595103
  • EAN: 9780981595108
Details:
  • Paperback
  • Edition: 1st
  • Number of Pages: 366
  • Author: Thomas M McFadyen
  • Publication Date: April 11th, 2008
  • Release Date: April 11th, 2008
Physical Description:
  • Weight: 1.5 Pounds
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Address And Password Book: Yellow & Pink Floral All In One Address And Internet Pass Word Book With Write In Tabs And Telephone Contact Numbers To Keep You Organized
By Not So Boring Journals

Independently published
Released: August 31st, 2019
Paperback (101 pages)

Address And Password Book: Yellow & Pink Floral All In One Address And Internet Pass Word Book With Write In Tabs And Telephone Contact Numbers To Keep You Organized
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Description:
Address And Password Book: Yellow & Pink Floral All In One Address And Internet Pass Word Book With Write In Tabs And Telephone Contact Numbers To Keep You Organized
  • Manufacturer: Independently published
  • ISBN: 1689616172
  • EAN: 9781689616171
Details:
  • Paperback
  • Number of Pages: 101
  • Author: Not So Boring Journals
  • Publication Date: August 31st, 2019
  • Release Date: August 31st, 2019
Physical Description:
  • Size: 9.0 Inches by 6.0 Inches by 0.23 Inches
  • Weight: 0.32 Pounds
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Building a StoryBrand: Clarify Your Message So Customers Will Listen
By Donald Miller

HarperCollins Christian Pub.
Released: October 10th, 2017
Hardcover (240 pages)

Building a StoryBrand: Clarify Your Message So Customers Will Listen
List Price: $24.99*
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Description:
Building a StoryBrand: Clarify Your Message So Customers Will Listen
  • Manufacturer: HarperCollins Leadership
  • Brand: HarperCollins Christian Pub.
  • ISBNs: 0718033329, 9780718033323
  • EAN: 9780718033323
  • PartNumber: 178737
Details:
  • Hardcover
  • Number of Pages: 240
  • Author: Donald Miller
  • Publication Date: October 10th, 2017
  • Release Date: October 10th, 2017
Physical Description:
  • Size: 8.70077 Inches by 5.74802 Inches by 0.94488 Inches
  • Weight: 0.74 Pounds
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Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
By John Goodman

Amacom
Released: August 12th, 2014
Hardcover (256 pages)

Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
List Price: $24.95*
Lowest Used Price: $3.48*
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Description:
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
  • Manufacturer: AMACOM
  • Brand: Amacom
  • ISBN: 081443388X
  • EAN: 9780814433881
  • PartNumber: 43171-540377
Details:
  • Hardcover
  • Edition: First
  • Number of Pages: 256
  • Author: John Goodman
  • Publication Date: August 12th, 2014
  • Release Date: August 12th, 2014
Physical Description:
  • Size: 9.29132 Inches by 6.2992 Inches by 0.86614 Inches
  • Weight: 0.87743980276 Pounds
Features:
  • AMACOM
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Consumer Behavior (10th Edition)
By Michael R. Solomon

Brand: Prentice Hall
Released: January 6th, 2012
Hardcover (640 pages)

Consumer Behavior (10th Edition)
Lowest New Price: $119.41*
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Description:
Consumer Behavior (10th Edition)
  • Manufacturer: Prentice Hall
  • Brand: Brand: Prentice Hall
  • ISBN: 0132671840
  • EAN: 9780132671842
  • PartNumber: 9780132671842
Details:
  • Hardcover
  • Edition: 10
  • Number of Pages: 640
  • Author: Michael R. Solomon
  • Publication Date: January 6th, 2012
  • Release Date: January 6th, 2012
Physical Description:
  • Size: 10.9 Inches by 8.5 Inches by 1.0 Inches
  • Weight: 3.24520449664 Pounds
Features:
  • Book
  • Marketing
  • Brands
  • Michael R. Solomon
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The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand out From The Crowd
By Allan Dib

Page Two
Released: May 5th, 2018
Paperback (228 pages)

The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand out From The Crowd
List Price: $14.99*
Lowest New Price: $9.14*
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Description:
The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand out From The Crowd
  • Manufacturer: Page Two
  • ISBN: 1989025013
  • EAN: 9781989025017
  • PartNumber: 50010544
Details:
  • Paperback
  • Number of Pages: 228
  • Author: Allan Dib
  • Publication Date: May 5th, 2018
  • Release Date: May 5th, 2018
Physical Description:
  • Size: 8.75 Inches by 6.0 Inches by 0.5 Inches
  • Weight: 0.75 Pounds
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Microservices Patterns: With examples in Java
By Chris Richardson

Manning Publications
Released: November 19th, 2018
Paperback (520 pages)

Microservices Patterns: With examples in Java
List Price: $49.99*
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Description:
Microservices Patterns: With examples in Java
  • Manufacturer: Manning Publications
  • Brand: Manning Publications
  • ISBN: 1617294543
  • EAN: 9781617294549
  • PartNumber: 49018862
Details:
  • Paperback
  • Edition: 1st
  • Number of Pages: 520
  • Author: Chris Richardson
  • Publication Date: November 19th, 2018
  • Release Date: November 19th, 2018
Physical Description:
  • Size: 9.25 Inches by 7.38 Inches by 1.1 Inches
  • Weight: 2.06573139494 Pounds
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High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
By Micah Solomon

AMACOM
Released: May 23rd, 2012
Hardcover (208 pages)

High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
List Price: $23.00*
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Description:
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
  • Manufacturer: AMACOM
  • ISBN: 0814417906
  • EAN: 9780814417904
  • PartNumber: 9780814417904
Details:
  • Hardcover
  • Edition: First
  • Number of Pages: 208
  • Author: Micah Solomon
  • Publication Date: May 23rd, 2012
  • Release Date: May 23rd, 2012
Physical Description:
  • Size: 9.01573 Inches by 6.57479 Inches by 1.37795 Inches
  • Weight: 0.00220462262 Pounds
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The Network Is Your Customer: Five Strategies to Thrive in a Digital Age
By David L. Rogers

Brand: Yale University Press
Released: November 13th, 2012
Paperback (336 pages)

The Network Is Your Customer: Five Strategies to Thrive in a Digital Age
Lowest New Price: $20.00*
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Description:
The Network Is Your Customer: Five Strategies to Thrive in a Digital Age
  • Manufacturer: Yale University Press
  • Brand: Brand: Yale University Press
  • ISBN: 0300188293
  • UPCs: 884325858672, 884562283510
  • EANs: 0884325858672, 9780300188295, 0884562283510
  • PartNumber: Illustrated
Details:
  • Paperback
  • Number of Pages: 336
  • Author: David L. Rogers
  • Publication Date: November 13th, 2012
  • Release Date: November 13th, 2012
Physical Description:
  • Size: 9.2 Inches by 6.1 Inches by 1.0 Inches
  • Weight: 0.8598028218 Pounds
Features:
  • Used Book in Good Condition
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